Frequently Asked Questions

HOW DO I PLACE AN ORDER?

Browse our collections, select your size and add items to your bag. Proceed to checkout and enter your delivery and payment details. You will receive an order confirmation email once your order is placed.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept major credit cards (Visa, Mastercard, American Express), Apple Pay, and PayPal. Shop Now, Pay Later options such as Afterpay are available for eligible customers.

HOW CAN I TRACK MY ORDER?

Once your order has shipped, you will receive an email with tracking information. You can use this to follow your delivery.

WHAT IS YOUR RETURN POLICY?

Please see our Returns Policy page for full details. Full-priced items can typically be returned for store credit within 30 days of dispatch, subject to our conditions.

HOW CAN I CONTACT CUSTOMER SERVICE?

You can reach us via the Contact Us page. We aim to respond within 3 – 4 business days during business hours.