Returns Policy
If you are not happy with your purchase, full priced items or items using discount codes can be returned for a Store Credit. If you have any concerns please contact hello@kingsburyofficial.com
RETURNS AND PROCESSING DELAYS
Once your return has been tracked as delivered. Please allow up to 4 – 5 business days for processing.
CONDITIONS OF RETURNS
Please submit your return request within 30 days of dispatch of your order.
We do not accept returns on the following:
- Final Sale items (this excludes full priced items purchased using a discount code)
All products must be returned in the following condition:
- Unworn
- Tags attached
- In original packaging
- Without perfume or deodorant smells
If your returned garment/s do not match the above conditions your order will be returned back to the sender.
KINGSBURY reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit and in most cases, your return will be sent back to you or in the rare circumstance you will incur a cleaning fee that will be deducted from your store credit. This includes garments that have any traces of perfume/deodorant/laundry detergent etc.